Privacy Policy

1. Introduction

MRG Solutions LLC, a computer systems design and related services firm headquartered at 716 West 500 North, Smithfield, Utah 84335-4770, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains in comprehensive detail how we collect, use, disclose, retain, and safeguard information when you interact with our website at www.mrgsolutions.lol, engage our technology consulting and managed services, communicate with us via electronic mail, telephone, or written correspondence, or otherwise participate in any business relationship with our organization.

This website and our associated services were developed by Skylark Scan, a professional web development and digital strategy partner that adheres to rigorous data protection standards in designing and maintaining our online presence. The development engagement with Skylark Scan is governed by confidentiality and data processing agreements that ensure any information accessed during the creation, maintenance, or enhancement of our digital properties is handled exclusively for authorized purposes and protected in accordance with the standards set forth in this policy.

By accessing or using our website, engaging with our services, submitting inquiries, or otherwise providing us with your personal data through any means, you acknowledge that you have read, understood, and agree to the terms set forth in this Privacy Policy. If you do not agree with any provision of this policy, you should discontinue use of our website and refrain from providing personal information to us. This policy applies to all users of our services, including prospective clients, active clients, website visitors, job applicants, and vendors, regardless of geographic location, to the extent that applicable law permits.

We reserve the right to update, modify, amend, or replace this Privacy Policy at any time at our sole discretion. Material changes will be communicated through a prominent notice posted on our website at least thirty calendar days prior to the effective date of the change. Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about our data practices and your rights.

2. Information We Collect

MRG Solutions LLC collects several categories of information in the course of operating our business and providing technology services to our clients. The scope and nature of the information we collect depends on the context of your interactions with us, the services you engage, and the preferences and settings you select. We are committed to collecting only that information which is reasonably necessary to fulfill the purposes described in this policy and to provide the services you have requested.

2.1 Personal Information You Provide Directly

We collect personal information that you voluntarily provide to us when you interact with our website, communicate with our team, or engage our services. This category includes but is not limited to:

Contact and Identity Data — Your full legal name, electronic mail address, telephone number, physical mailing address, company or organizational affiliation, job title, and professional credentials. This information is collected when you submit our contact form, request a consultation, subscribe to our communications, or correspond with us directly.

Engagement Data — Information relating to the professional services you request from us, including project requirements and specifications, technical infrastructure details, system architecture documentation, network topology information, security assessment parameters, and any other business or technical data you choose to share during the course of our business relationship.

Financial and Billing Data — Information necessary to process payments for our services, including billing addresses, purchase order numbers, wire transfer details, credit references, and tax identification information. We do not directly store full credit card numbers or bank account credentials; payment processing is conducted through PCI-compliant third-party payment processors who are contractually obligated to protect your payment information.

Communications Data — The content of any messages, inquiries, support requests, feedback, or other correspondence you send to us, whether through electronic mail, telephone, contact forms, postal mail, or any other communication channel. We may retain records of these communications for quality assurance, compliance, and service improvement purposes.

2.2 Information Collected Automatically

When you visit our website, certain information is automatically collected through standard internet protocols and technologies. This automatic collection helps us understand how our website is used, maintain security, and improve the user experience.

Technical and Usage Data — This encompasses your Internet Protocol (IP) address, browser type and version, operating system and platform, device type and device identifiers, referring and exit pages, date and time stamps of visits, pages viewed and the duration of each page visit, click patterns, scroll depth, mouse movements, and other diagnostic and analytics information about your browsing behavior on our website.

Server Log Data — Our web servers automatically log standard information for each request made to our servers, including the requesting IP address, the date and time of the request, the HTTP method and URL requested, the HTTP status code returned, the size of the response, the user agent string of the requesting client, and the referrer header. These logs are used exclusively for security monitoring, performance optimization, debugging, and aggregate traffic analysis.

Geolocation Data — We may derive approximate geographic location information from your IP address, such as city, region, and country, for purposes of analytics, content localization, and compliance with regional legal requirements. We do not collect precise geolocation data from GPS, Wi-Fi triangulation, or similar technologies.

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources to supplement the information we collect directly. These sources include analytics providers such as Google Analytics, which provide aggregated data about website traffic and user behavior; advertising networks and social media platforms that may provide demographic and interest-based information; technology partners and resellers that may refer clients to us; public databases and professional networking platforms; and credit reference agencies where necessary to establish business relationships. We require that all third parties from which we receive personal information have obtained that information lawfully and have provided appropriate notice and obtained any necessary consent for its disclosure to us.

3. How We Use Your Information

MRG Solutions LLC uses the personal information we collect for the following business and commercial purposes, all of which are grounded in legitimate business interests, contractual necessity, legal compliance obligations, or your explicit consent where required by applicable law.

Service Delivery and Fulfillment — We use your information to provide, maintain, and improve the technology consulting, systems architecture, network engineering, cybersecurity, cloud migration, data systems, and managed IT services you have requested. This includes assessing your needs, developing proposals, allocating resources, executing projects, and delivering deliverables in accordance with our service agreements.

Client Communication and Support — We use your contact information to send you service-related communications, including project updates, status reports, invoices, technical notifications, security alerts, and support responses. We may also contact you to solicit feedback about our services or to inform you about changes to our terms, conditions, and policies.

Business Operations — We process your information to support our internal business operations, including accounting, auditing, billing and collections, tax reporting, insurance procurement, strategic planning, performance analysis, and resource allocation. These processing activities are necessary for the legitimate interests of managing and operating our business effectively.

Security and Fraud Prevention — We use information to monitor, detect, investigate, and prevent fraudulent transactions, unauthorized access, security incidents, and other illegal or prohibited activities. This includes analyzing access logs, implementing rate limiting, conducting security vulnerability assessments, and maintaining the integrity and availability of our systems and data.

Legal Compliance and Enforcement — We process information as necessary to comply with applicable laws, regulations, legal processes, and governmental requests; to enforce our agreements and policies; to protect the rights, privacy, safety, or property of MRG Solutions LLC, our clients, employees, or the public; and to establish, exercise, or defend against legal claims.

Marketing and Promotional Communications — With your consent where required by applicable law, we may use your contact information to send you newsletters, industry insights, case studies, white papers, event invitations, and promotional materials about our services. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly at solutions@mrgsolutions.lol.

Website Improvement and Analytics — We analyze aggregated and de-identified usage data from our website to understand how visitors interact with our content, identify areas for improvement, optimize navigation and usability, conduct A/B testing, and measure the effectiveness of our marketing efforts. This processing serves our legitimate interest in providing a functional and engaging online experience.

Research and Development — We may use anonymized and aggregated data derived from our service delivery to conduct research, develop new service offerings, improve existing methodologies, and contribute to industry knowledge. Any data used for research purposes is de-identified such that individuals cannot be reasonably identified.

4. Information Sharing and Disclosure

MRG Solutions LLC does not sell, rent, or trade your personal information to third parties for monetary consideration. We share your information only in the limited circumstances and for the specific purposes described below, and we require all recipients to protect your information with safeguards at least as stringent as those we employ ourselves.

Service Providers and Subcontractors — We engage trusted third-party companies and individuals to perform functions on our behalf, including cloud hosting and infrastructure providers, payment processors, analytics services, email and communication platforms, customer relationship management systems, document management and electronic signature platforms, accounting software providers, and professional advisors including legal counsel, auditors, and insurance brokers. These service providers are granted access to personal information only to the extent necessary to perform their designated functions and are bound by contractual confidentiality and data protection obligations that prohibit them from using your information for any other purpose.

Technology Partners and Subcontractors — When fulfilling certain client engagements, we may collaborate with specialized technology partners or subcontractors who bring specific expertise to a project. In such cases, we share only the minimum information necessary for the partner to perform their role, and we require them through written agreements to maintain confidentiality and implement appropriate security measures consistent with this policy.

Business Transfers — In the event of a merger, acquisition, reorganization, consolidation, sale of assets, financing, bankruptcy, or similar corporate transaction, your personal information may be transferred or disclosed as part of the transaction, subject to standard confidentiality arrangements. We will notify you via our website and, where feasible, by electronic mail, of any such change in ownership or control of your personal information, as well as any choices you may have regarding your information.

Legal and Regulatory Disclosures — We may disclose your information to law enforcement agencies, government authorities, courts, or other third parties when we have a good-faith belief that such disclosure is reasonably necessary to: comply with a legal obligation, judicial proceeding, court order, or governmental request; enforce our Terms of Service or other agreements; protect the security or integrity of our systems and services; protect the rights, property, or safety of MRG Solutions LLC, our clients, employees, or the public; or prevent, detect, or investigate fraud, security incidents, or illegal activity.

With Your Consent — We may share your information for any other purpose with your explicit, informed consent, which may be obtained at the time of collection or at a later time. You may withdraw your consent at any time, though withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

Aggregated and De-Identified Data — We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes. This information does not constitute personal data under applicable privacy laws.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, personalize content, and improve our services. This section explains what cookies are, how we use them, what types we deploy, and how you can exercise choice and control over their use.

5.1 What Are Cookies

Cookies are small text files that websites place on your device — computer, smartphone, tablet, or other internet-connected device — when you visit them. Cookies serve a variety of functions: they enable websites to remember your preferences, recognize you on return visits, understand how you navigate through pages, and deliver content relevant to your interests. Cookies may be session cookies, which expire and are deleted when you close your browser, or persistent cookies, which remain on your device for a predetermined period or until you manually delete them.

In addition to cookies, we may use similar technologies including web beacons — also called pixel tags or clear GIFs — which are tiny graphic images embedded in web pages or emails that allow us to determine whether you have accessed particular content or opened a message; local storage objects such as HTML5 web storage, which store data in your browser that persists across sessions; and scripts that track user interaction patterns on our site. Collectively, we refer to these as tracking technologies throughout this policy.

5.2 Types of Cookies We Use

Strictly Necessary Cookies — These cookies are essential for the basic operation of our website and enable core functionality such as security, network management, and accessibility. They include cookies that maintain session state, remember privacy preferences, and facilitate form submissions. Our website cannot function properly without these cookies, and they are set automatically when you visit the site. Under most privacy regulations, these cookies do not require consent as they are necessary for the provision of the requested service.

Performance and Analytics Cookies — These cookies collect information about how visitors use our website, including which pages are visited most frequently, how visitors navigate between pages, whether visitors encounter error messages, and the approximate geographic location of our audience. We use this data to compile statistical reports that help us measure and optimize website performance, identify usability issues, and improve the overall visitor experience. Our analytics cookies are provided through Google Analytics and similar platforms, and the data collected is aggregated and pseudonymized where possible.

Functional Cookies — These cookies allow our website to remember choices you make — such as your language preference, region selection, or display preferences — and provide enhanced, more personalized features. They may also be used to enable certain interactive elements of the website, such as embedded video players or comment systems. Disabling these cookies may affect the functionality and personalization of your browsing experience.

Marketing and Targeting Cookies — These cookies are used to deliver advertisements that are more relevant to you and your interests, to limit the number of times you see an advertisement, and to measure the effectiveness of advertising campaigns. They may be set through our website by our advertising partners and may be used by those partners to build a profile of your interests and show you relevant advertisements on other websites. We currently do not deploy advertising cookies on our website; however, third-party services we integrate — such as embedded content from social media platforms — may set their own cookies for which we are not responsible.

5.3 Cookie Management and Your Choices

You have the right to control the use of cookies on our website. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies, delete existing cookies, or alert you when a cookie is being set. The methods for managing cookie preferences vary by browser; we recommend consulting your browser's help documentation or visiting the support website for your browser — such as those for Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge — for detailed instructions.

Please note that disabling certain categories of cookies, particularly strictly necessary cookies, may impair the functionality and usability of our website. Some features may not work as intended, and you may be unable to access certain areas or services. Disabling analytics cookies does not affect site functionality but limits our ability to improve your experience based on usage patterns.

You may also exercise choice regarding interest-based advertising through industry self-regulatory programs, including the Digital Advertising Alliance opt-out page at www.aboutads.info and the Network Advertising Initiative opt-out page at www.networkadvertising.org. Residents of the European Economic Area, the United Kingdom, and Switzerland may manage their preferences through the EDAA opt-out platform at www.youronlinechoices.com. These tools allow you to opt out of receiving targeted advertisements from participating companies across multiple platforms.

6. Data Security

MRG Solutions LLC implements and maintains administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our security framework is built upon industry-recognized standards and best practices, including the principles outlined in the NIST Cybersecurity Framework and ISO/IEC 27001 information security management standards.

Technical Safeguards — We employ encryption technologies including Transport Layer Security (TLS) to protect data transmitted between your browser and our servers; firewalls, intrusion detection and prevention systems, and network segmentation to protect our infrastructure from unauthorized access; multi-factor authentication and role-based access controls to restrict access to personal information to authorized personnel with a legitimate business need; endpoint protection and anti-malware software deployed across all systems that process or store personal data; regular vulnerability scanning and penetration testing conducted by internal teams and independent third-party assessors; and secure development practices including code reviews and security testing applied to our digital properties.

Administrative Safeguards — We maintain comprehensive information security policies and procedures that are reviewed and updated at least annually or as material changes in our operations or threat landscape warrant; we conduct background checks on personnel with access to sensitive systems and data, subject to applicable law; we provide ongoing security awareness and privacy training to all employees, contractors, and personnel with access to personal information; we implement incident response procedures that define roles, responsibilities, and communication protocols in the event of a data security incident; and we maintain business continuity and disaster recovery plans designed to ensure the resilience and availability of our systems and data.

Physical Safeguards — Our facilities and data centers are protected by physical access controls, including perimeter security, surveillance systems, and access logging; server rooms and data storage areas are restricted to authorized personnel only; and physical media containing personal data is stored in locked, access-controlled environments and securely destroyed when no longer needed.

Despite our comprehensive security measures, no method of electronic storage or transmission over the Internet is completely secure. While we strive to protect your personal information using commercially reasonable means, we cannot guarantee its absolute security against all potential threats. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authorities in accordance with applicable data breach notification laws and within the timeframes prescribed by such laws.

7. Data Retention

MRG Solutions LLC retains your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law. The specific retention period for any category of data is determined by considering the following criteria, which we apply consistently to our retention decisions:

Purpose of Collection — We retain data for the duration necessary to provide the services you have requested and to fulfill the purpose for which the data was originally collected. Information collected for multiple purposes is retained for the longest period applicable to any of those purposes.

Contractual Obligations — Where you have entered into a contractual relationship with us, we retain your personal information for the duration of the contract and for a reasonable period thereafter — typically three to seven years — to address any post-termination matters, such as warranty claims, residual support obligations, or contractual disputes, and to comply with limitations periods for legal claims.

Legal and Regulatory Requirements — We retain certain categories of information for periods mandated by applicable laws and regulations, including tax laws that require retention of financial records for specified periods — typically three to seven years depending on the jurisdiction — employment laws, and industry-specific regulations that may apply to our technology consulting services.

Litigation and Dispute Resolution — If we reasonably anticipate that information may be relevant to actual or potential litigation, regulatory investigations, or other legal proceedings, we will retain the information until the matter is fully resolved, including the expiration of any applicable appeal periods.

Security and Fraud Prevention — We retain logs and other security-related data for a period consistent with our security monitoring and incident investigation needs, after which such data is securely deleted or anonymized.

When personal information is no longer required for the purposes described above, we securely delete, destroy, or anonymize it using methods appropriate to the sensitivity and format of the data, including cryptographic erasure for encrypted data, secure deletion protocols for digital records, and cross-cut shredding or incineration for physical media.

8. Your Rights and Choices

Depending on your jurisdiction of residence, you may have certain rights regarding your personal information under applicable data protection laws. MRG Solutions LLC respects these rights and has established processes to facilitate their exercise. The rights described below represent the most common data subject rights, though the specific rights available to you depend on the laws applicable to your location and the nature of our relationship with you.

Right to Access and Data Portability — You have the right to request confirmation of whether we are processing your personal information and, if so, to request access to that information. You may request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format. Where technically feasible and upon your request, we will transmit your data directly to another organization designated by you.

Right to Rectification — If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or supplement that information. We encourage you to keep your information current and to notify us promptly of any changes to your contact details or other personal data.

Right to Erasure — In certain circumstances, you have the right to request that we delete or remove your personal information from our systems and records. This right is not absolute and may be limited by our legal obligations, legitimate business interests, or the need to establish, exercise, or defend legal claims. Where we are unable to fulfill a deletion request, we will explain the basis for our refusal and inform you of any alternative remedies available.

Right to Restrict Processing — You have the right to request that we limit the processing of your personal information in specific situations, such as when you contest the accuracy of the data, when the processing is unlawful and you oppose erasure, when we no longer need the data but you require it for legal claims, or when you have objected to processing pending verification of our legitimate grounds.

Right to Object to Processing — You have the right to object to the processing of your personal information where we rely on legitimate interests as the legal basis for processing or where the processing is for direct marketing purposes. Upon receiving a valid objection, we will cease processing the relevant data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless the processing is necessary for the establishment, exercise, or defense of legal claims.

Right to Withdraw Consent — Where we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to the withdrawal. To withdraw consent, please contact us using the information provided in Section 12 of this policy.

Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights under applicable law. This means we will not deny you goods or services, charge you different prices or rates, provide a different level or quality of goods or services, or suggest that you may receive a different price, rate, level, or quality of services as a consequence of exercising your rights.

To exercise any of the rights described in this section, please submit a verifiable consumer request by contacting us through the methods specified in the Contact Information section below. We may require you to provide information that enables us to verify your identity before processing your request. We will respond to your request within the timeframes prescribed by applicable law, generally within thirty to forty-five calendar days, though we may extend this period where permitted by law and will notify you of any such extension.

If you believe that we have not adequately addressed your privacy concerns or complied with your rights under applicable law, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. We encourage you to contact us first to allow us the opportunity to resolve your concern directly.

9. California Consumer Privacy Act (CCPA) Notice

This section supplements the information contained in the rest of this Privacy Policy and applies solely to individuals who reside in the State of California in accordance with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 — collectively referred to as the CCPA — and its implementing regulations. This notice describes our practices regarding the collection, use, disclosure, and sale of personal information of California residents and outlines the specific rights afforded to such residents under the CCPA.

9.1 Categories of Personal Information Collected

In the preceding twelve months, MRG Solutions LLC has collected the following categories of personal information from California residents, as defined under the CCPA: identifiers such as name, email address, postal address, IP address, and telephone number; categories of personal information described in California Civil Code Section 1798.80(e), including signature, telephone number, and employment information; commercial information including records of services purchased or considered; internet or other electronic network activity information including browsing history and interactions with our website; geolocation data derived from IP addresses; professional or employment-related information including job title and company affiliation; and inferences drawn from the foregoing to create a profile reflecting a consumer's preferences and characteristics. We have not collected biometric information, sensory data, or education information within the meaning of the CCPA during the preceding twelve months.

9.2 Categories of Sources

We collect personal information from the following categories of sources: directly from you or your authorized representatives when you provide information through our website, by email, by telephone, or in person; automatically from your device when you interact with our website, as described in Section 2.2 of this policy; from our service providers and technology partners who assist us in delivering our services; from analytics providers and social media platforms; and from public records and publicly available sources.

9.3 Business and Commercial Purposes

We collect and use personal information for the business and commercial purposes described in Section 3 of this policy, including providing and improving our services, communicating with you, maintaining the security of our systems, complying with legal obligations, and conducting internal analytics and research. We do not collect additional categories of personal information or use personal information for materially different, unrelated, or incompatible purposes without providing you with notice and, where required by law, obtaining your consent.

9.4 Disclosure of Personal Information

In the preceding twelve months, we have disclosed the categories of personal information described above to the following categories of third-party recipients for the business and commercial purposes described in Section 4 of this policy: cloud hosting and infrastructure providers; payment processing services; analytics and marketing service providers; customer relationship management platforms; electronic communication services; professional advisors including attorneys, auditors, and insurers; and technology partners and subcontractors engaged to assist in project delivery. We do not sell personal information as the term sell is defined under the CCPA, and we have not sold personal information of California residents in the preceding twelve months. We do not have actual knowledge that we sell or share the personal information of consumers under sixteen years of age.

9.5 California Consumer Rights

Right to Know — You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting or sharing the information, and the categories of third parties with whom we have shared your personal information. You may submit a request to know up to twice in any twelve-month period.

Right to Delete — You have the right to request that we delete personal information we have collected from you, subject to certain exceptions enumerated in the CCPA, including where the information is necessary to complete a transaction, detect security incidents, exercise free speech, comply with legal obligations, or use internally in a lawful manner compatible with the context in which you provided the information.

Right to Correct — You have the right to request that we correct inaccurate personal information that we maintain about you, taking into account the nature of the personal information and the purposes of processing.

Right to Opt Out of Sale and Sharing — The CCPA provides California residents the right to direct businesses not to sell or share their personal information for cross-context behavioral advertising purposes. As stated above, we do not sell personal information and do not share personal information for cross-context behavioral advertising. Nevertheless, if you wish to submit an opt-out preference signal, you may contact us at the details below.

Right to Limit Use of Sensitive Personal Information — We do not collect, use, or disclose sensitive personal information for purposes other than those authorized by the CCPA and its implementing regulations. To the extent we collect sensitive personal information in the future, we will provide you with the right to limit its use and disclosure as required by law.

Exercising Your CCPA Rights — To exercise any of your rights under the CCPA, please submit a verifiable consumer request by emailing us at solutions@mrgsolutions.lol or calling us at +1 (747) 441-1410. We will verify your identity by matching the information you provide in your request with the information we maintain about you. We may ask you to provide additional information to confirm your identity. You may designate an authorized agent to submit a request on your behalf; authorized agents must provide written proof of their authorization, and we may require you to verify your identity directly with us. We will respond to your request within forty-five calendar days of receipt, with the possibility of a forty-five-day extension where reasonably necessary, upon notice to you.

10. Children's Privacy

Our website and services are directed toward business professionals and organizations and are not designed, intended, or targeted to attract children under the age of thirteen, nor do we knowingly collect, maintain, or process personal information from individuals we have actual knowledge are under the age of thirteen. The term children in this section refers to individuals under the age of thirteen as defined by the Children's Online Privacy Protection Act (COPPA) in the United States, and by reference to applicable age thresholds under the privacy laws of other jurisdictions where we operate.

If we become aware that we have inadvertently collected personal information from a child under the applicable age threshold without verifiable parental consent, we will take immediate steps to delete such information from our systems and records. We encourage parents and legal guardians to monitor their children's internet usage and to instruct their children never to provide personal information through websites without their permission.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately using the contact details provided in Section 12 of this policy. Upon verification of the information, we will promptly delete the relevant data and confirm the deletion to you. We do not condition a child's participation in any activity on the disclosure of more personal information than is reasonably necessary.

11. Changes to This Privacy Policy

MRG Solutions LLC reserves the right to update, modify, amend, supplement, or replace this Privacy Policy at any time, at our sole discretion, to reflect changes in our data practices, operational requirements, legal obligations, regulatory frameworks, or technological capabilities. When we make changes, we will revise the Effective Date at the top of this policy and post the updated version on this page. The updated policy will become effective on the date specified in the notice, which will not be fewer than thirty calendar days after the date of posting for material changes.

For material changes that significantly affect our data collection, use, disclosure, or processing practices, we will provide additional, prominent notice through our website — such as a banner notification, a pop-up message, or a prominent link on our homepage — and, where we have your contact information and where consistent with applicable law, we will notify you directly through electronic mail or other direct communication channels at least thirty calendar days before the changes take effect.

Material changes are those that: expand the categories of personal information we collect; introduce new purposes for which we process personal information that are incompatible with the purposes described at the time of collection; materially alter how we share personal information with third parties; change the legal bases on which we rely for processing; significantly reduce your rights under this policy; or otherwise result in processing that could reasonably be expected to be unexpected or objectionable to a reasonable person. Changes that are purely editorial, organizational, or clarificatory in nature are not considered material.

We recommend that you review this Privacy Policy each time you visit our website or engage our services to ensure you remain informed about our current data practices and the measures we take to protect your privacy. Your continued use of our website or services after the effective date of any revised policy constitutes your acknowledgment and acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of our website and services and may request deletion of your personal data, subject to the limitations described in Section 8 of this policy.

12. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, our data protection practices, or your rights with respect to your personal information, please do not hesitate to contact us using any of the methods listed below. We are committed to addressing your inquiries promptly and thoroughly, and we will endeavor to respond to all privacy-related communications within ten business days of receipt.

MRG Solutions LLC

Registered Office Address

716 West 500 North
Smithfield, Utah 84335-4770
United States of America

Electronic Mail

Privacy Inquiries: solutions@mrgsolutions.lol

Telephone

Main Office: +1 (747) 441-1410

Website

www.mrgsolutions.lol

Designated Privacy Contact

MRG Solutions LLC has designated a privacy officer responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Communications addressed to the attention of the Privacy Officer at the above contact details will be directed to the responsible individual. If you believe your privacy concern has not been satisfactorily addressed, you have the right to lodge a complaint with the United States Federal Trade Commission, your state attorney general's office, or the data protection authority in your jurisdiction of residence.